Start or Stop Utility Services

The City of Lebanon provides electric, water, and sewer services to customers within city limits. Customers can start or stop service, transfer accounts, and manage utilities by visiting Lebanon City Hall or calling (417) 532-2345. Please note that some residents may receive electric service through Laclede Electric Cooperative.

Required Documents

To start or stop utility service, customers must provide the following documents:

• Proof of residency (lease agreement, mortgage, or utility bill)
• Valid government-issued photo ID
• Completed service application (available at Lebanon City Hall)

Timeline for Service Activation/Discontinuation

Once all required documents and deposit fees are submitted, service will be activated or discontinued within 1-2 business days.

Deposit Fees

• Electric: $80
• Water: $20
• Commercial: Two-month average usage (calculated based on 12 months of prior consumption)

Commercial Services & Special Cases

For businesses or new constructions, the commercial deposit is calculated based on a two-month average of previous consumption at the location. If no prior consumption exists (new builds), estimates will be based on similar businesses. If you require temporary services for construction sites, contact our office to arrange for special setup procedures.

Transferring Services

If you are moving within the City of Lebanon, you can easily transfer your utility account to your new address. Contact the Utilities Office at (417) 532-2345 to ensure a smooth transition without service interruption. Make sure to provide your move-in and move-out dates for the best timing.

For more details, contact the Utilities Office or explore the helpful links on the right. Our team is available to assist with any questions or concerns you may have regarding the process.